BUFFALO — In an unremarkable strip mall in the south end of this city, workers were installing 144 new desks last month at Capital Management Services. About 50 feet away, a dozen fresh hires were taking a two-week training course.
The company is rushing to double the staff, to 400, by next year and fill the additional 10,000 square feet of space in the building, which still smells of new carpet. The need for workers is so acute that the company leases billboards that say, “Call Today. Start Monday.”
Enjoy those jobs while you have 'em. Sounds like another prime opportunity to outsource them elsewhere eventually.
“With everything that’s happening now, people are living off their credit cards,” said Joel Castle, one of the pioneers in the industry and a consultant to Northstar Companies, which employs about 400 workers in nearby Cheektowaga. “So this business is going to explode. We’re anticipating a bubble.”
By 2014, the number of collectors is expected to rise 22.3 percent, state labor officials said, representing one of the fastest-growing job sectors in western New York.